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Technical Support Questions about game technical support to the users of the community

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Old 09-16-2019, 12:55 PM   #21
SovietAlvaro
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nothing new
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Old 09-16-2019, 01:02 PM   #22
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Quote:
Originally Posted by SovietAlvaro View Post
nothing new
Yeah it's really frustrating...
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Old 09-16-2019, 01:30 PM   #23
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Quote:
Originally Posted by adryregnum View Post
Yeah it's really frustrating...
Submitted my ticket on 31/08 and still no reply.
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Old 09-16-2019, 04:46 PM   #24
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We are investiating the issue. As soon as Adrian find and fix this problem, support will contact all of you to continue with the transfer!
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Old 09-16-2019, 05:20 PM   #25
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A bit off topic, but when I go to support to contact, all I get is a white screen. Is this a known issue as well?
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Old 09-17-2019, 01:25 PM   #26
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Quote:
Originally Posted by Need_More_Invasions View Post
A bit off topic, but when I go to support to contact, all I get is a white screen. Is this a known issue as well?
Remove vpn/proxy and try again
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Old 09-17-2019, 02:46 PM   #27
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Hi everyone,

My ticket was answered and I have successfully transferred my characters from Haven to RA.

Maybe try again to see if you works for you. Cheers!
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Mikan: I'm still holding out hope that NGD will do that famed update. You know, "that one"
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Old 09-17-2019, 03:14 PM   #28
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good news everyone!! finally we can transfer our toon... thanks for the good work!
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Old 09-18-2019, 12:39 AM   #29
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Yep just transferred!
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