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Old 11-03-2009, 03:51 AM   #1
fx33
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Unhappy Does the support@ngdstudios.com.ar adress work ?

Hi I've been sending several emails to NGD because both my characters (Buldar 50 & Cool-Hand-Lou 40) got deleted on Alsius/Horus since friday 30/11/2009, but i didn't even get an answer. I spent quite a lot of money on Xyms with these characters.

Please NGD at least ANSWER me!
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Old 11-03-2009, 04:13 AM   #2
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:O

Buldar!

Common NGD take a look at this and restore them
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Old 11-03-2009, 08:16 PM   #3
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Hi Fx33,

If your account had Ximerin, please send an email to customer@ngdstudios.com.ar

support@... is completely flooded and we are having a hard time to reply all messages in time.

Regards,
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Old 11-04-2009, 06:58 AM   #4
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thx kailer i will do that right now
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Old 11-04-2009, 06:14 PM   #5
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Quote:
Originally Posted by Kailer View Post
Hi Fx33,

If your account had Ximerin, please send an email to customer@ngdstudios.com.ar

support@... is completely flooded and we are having a hard time to reply all messages in time.

Regards,
So we must have some xim in our accounts so they get boosted up the service queue? What if you bought some and used it up?
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Old 11-04-2009, 06:31 PM   #6
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So customer@ is reserved for paying users?
because its juristically a different thing and might have consequences when it isnt taken care in time?

Just curious
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Old 11-04-2009, 09:11 PM   #7
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Thumbs up

Thank you so much NGD, everything is back!
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Old 11-05-2009, 12:15 PM   #8
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customers@ngdstudios.com.ar is for problems with premium, support@ is for other problems.
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Old 11-22-2009, 01:12 AM   #9
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Default x queee quiero mi cunta o mejor dicho mi pj man

[QUOTE = Kailer; 846436] Hola FX33,
*
Si su cuenta se había Ximerin, por favor, envíe un correo electrónico a [EMAIL = "customer@ngdstudios.com.ar"] customer@ngdstudios.com.ar [/ EMAIL]
*
support @ ... está completamente inundado y estamos teniendo dificultades para responder todos los mensajes en el tiempo.
*
Considera que, [/ quote]
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Old 11-22-2009, 01:15 AM   #10
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Default bueno me cansaron metanse el pj en el orto juego de morondanga

[QUOTE = thorxp; 860624] [quote = Kailer; 846436] Hola FX33,
*
Si su cuenta se había Ximerin, por favor, Envíe un correo electrónico a [EMAIL = "customer@ngdstudios.com.ar"] customer@ngdstudios.com.ar [/ EMAIL]
*
support @ ... está completamente inundado y estamos TENIENDO Dificultades para responder todos los mensajes en el tiempo.
*
Considera que, [/ quote] [/ quote]
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