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Technical Support Questions about game technical support to the users of the community

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Old 09-08-2018, 12:19 PM   #1
Panther12191pau
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Default Ximerin not showing up ingame

I bought some xim yesterday, and they are still not showing up ingame, or on my Account. I always received them after ~30seconds, any idea what to do? Already submitted a Ticket yesterday, but got no reply
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Old 09-08-2018, 01:21 PM   #2
Saadcore
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Yes, I have the self problem
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Old 09-08-2018, 05:29 PM   #3
Leily
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Hi there

We are working to fix an "issue" with a payment method. As soon as it is fixed the ximerin will be granted!
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Old 09-08-2018, 06:47 PM   #4
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Thanks for the Info. Do the other Payment options (not Paypal) work? Would it be possible to cancel the paypal transactions?
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Old 09-09-2018, 09:09 AM   #5
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arf i didn't saw this thread and i paid for xim this morning and nothing happend.
I submited a ticket for that.
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