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Technical Support Questions about game technical support to the users of the community

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Old 09-14-2018, 01:42 PM   #1
erzsi
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Windows 10

I started the client.
The client froze, would not respond. Still in a small window.
I waited some seconds, and killed it.

I restarted the client.
Attempting to log in, I get, "User already logged in."

Now, I did not select a character. How long does CoR hang onto a connection, thinking it has a user on the other end, when it doesn't?

I know in the actual game, it's about a minute. I get disconnected often enough.

But how long does CoR hang at the Character Selection screen, receiving no input, before it drops the connection? Shouldn't this be the same minute or so?

It's been 45 minutes, I can't log in, and I think this is not really an acceptable state.

Erzsi
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Old 09-14-2018, 02:09 PM   #2
erzsi
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Hour and ten minutes later, I can log in.

How... delightful.

I relaly think the character login screen needs to have a timeout. Shouldn't five minutes of no activity and no input be enough to say, "Nobody is connected to the other end. Terminate connection."?
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