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Technical Support Questions about game technical support to the users of the community

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Old 10-15-2014, 09:20 AM   #1
JakeHorishimo
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Default auth code for new computer

I sent tried to send the code to my email over 20 times, I changed my email and tried again and it did not help. I don't know what to do please help!
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Old 10-16-2014, 02:07 PM   #2
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Well i will take it you already have but either way try checking your email up on the profile where ever that is on this website I had some trouble with authorization before, just try make sure that you are using the right code if you get any and that they are not in your spam folder or any thing like that i know thats where they tend to end up on Gmail. Asides from that try sending a ticket i guess :/ sorry i could not be more help.
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Old 10-16-2014, 02:26 PM   #3
Adrian
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I checked and the user already authorized the computer and has been playing. Just didn't drop by to say it was already fixed
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Old 10-28-2014, 12:23 AM   #4
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Default Same issue

I am currently having the same issue. I have tried several times to request a new authorization code with no success. Please help!
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Old 10-29-2014, 10:52 AM   #5
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Quote:
Originally Posted by h9gr105eqkm0e702 View Post
I am currently having the same issue. I have tried several times to request a new authorization code with no success. Please help!
Can you try again now? Please tell me if now it worked for you.
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Old 10-30-2014, 12:06 AM   #6
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I just tried again with no luck. Thanks for gettting back!
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Old 10-31-2014, 02:04 AM   #7
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It is working now. Thank you!
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Old 09-05-2016, 11:31 AM   #8
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Dear NGD, i would like to authorize my computer, i tried sometimes, but i never got authorization code. How can i solve this problem?
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Old 09-05-2016, 04:15 PM   #9
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Quote:
Originally Posted by L_Maqvus View Post
Dear NGD, i would like to authorize my computer, i tried sometimes, but i never got authorization code. How can i solve this problem?
Sometimes it takes a while for the authorization code to go to your email
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Old 09-06-2016, 05:30 AM   #10
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Quote:
Originally Posted by Hollow-Ichigo View Post
Sometimes it takes a while for the authorization code to go to your email
I tried it day after day (it started 5 days ago), and have not arrived any email from NGD....
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