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Technical Support Questions about game technical support to the users of the community

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Old 12-23-2011, 01:25 AM   #1
NotScias
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Default Impossible to log in - stuck resources

Shortly after the servers got available back it's impossible to log in.
The game hangs on a black screen right after playing the NGD intro, with the Downloading bar stuck at 99% and not moving at all.

Changing settings, shaders, safe mode, don't change anything.
Removing data*.sdb files and live folder don't neither.

Amun works.



On Linux 64-bit (Archlinux)
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Old 12-23-2011, 01:27 AM   #2
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I second that, archlinux 64...

Amun I can log in too.
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Old 12-23-2011, 01:30 AM   #3
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I have same problem stuck in 99% after ngd splash

black screen

fedora linux 32 bits, using fixed pipeline

only in horus, amum I can log in
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Old 12-23-2011, 01:44 AM   #4
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It works now.

Thanks!
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Old 12-26-2011, 04:48 PM   #5
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Exclamation Help me pls!!!!!

Quote:
Originally Posted by Shining-Scias View Post
Shortly after the servers got available back it's impossible to log in.
The game hangs on a black screen right after playing the NGD intro, with the Downloading bar stuck at 99% and not moving at all.

Changing settings, shaders, safe mode, don't change anything.
Removing data*.sdb files and live folder don't neither.

Amun works.

http://wstaw.org/m/2011/12/23/plasma-desktopgg3851.png

On Linux 64-bit (Archlinux)
Hello everyone, I have the same problem!
How to resolve this problem?

I thank everyone who help me
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Old 12-26-2011, 08:50 PM   #6
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Quote:
Originally Posted by 04523698 View Post
Hello everyone, I have the same problem!
How to resolve this problem?

I thank everyone who help me
When I had the issue before (on amun with the new UI there and later on Horus when going live), it helped to wait few hrs and try again, problem disappeared. Might have been caused by some kind of server load or something like that.
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Old 12-27-2011, 08:33 AM   #7
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When this happened to me, the way I got around it was to remove all the IP addresses from the sv_* lines in the [server] section.

Original:
sv_game_server_host = 91.123.197.138

Edited:
sv_game_server_host =
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Old 12-27-2011, 06:03 PM   #8
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I can't get in at all. Says server error Co12. When I go to the main website page it says all servers green.

Anyone else can't get in?
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Old 12-27-2011, 06:22 PM   #9
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Nevermind, I see that all the servers down. Website must have not updated right away.
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Old 12-28-2011, 11:20 PM   #10
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looks like I spoke too soon - stuck at 99% again. lol
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