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Technical Support Questions about game technical support to the users of the community

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Old 11-28-2018, 09:13 PM   #1
Saralanna
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Default Unable to log into regnum

I continue to try to log in but it keeps timing out. Whether I click on the shortcut or manually launch the client, it just fades away like nothing ever happened.

I have uninstalled and reinstalled the game multiple times without effect. I am trying to get back into the game but since 2 days ago, I can no longer get in.

Please help.

It will not even open the login screen. It opens a black screen then crashes.
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Old 11-28-2018, 10:45 PM   #2
Lebeau
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Hiya' Queen Sara. So sorry that these things aren't working out right atm (BTDT). I realize you quite likely have already done so, but if not, please submit a ticket to http://www.championsofregnum.com/support/ , & I hope to see ya' in game again real soon....

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Old 11-29-2018, 07:58 AM   #3
Redo_Ger
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Do you have an antivirus programm installed? Sometines they block regnum and you have to add it to exeptions...
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