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Technical Support Questions about game technical support to the users of the community

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Old 03-28-2011, 11:28 AM   #101
HidraA
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Quote:
Originally Posted by Lightfootadv33 View Post
I can't seem to get it to load, it turns back off right away with an error before any kind of launcher or update process. I know this is sort of an alpha version at best though.

I have a 2009 Mac mini, 2.0 Ghz Core2 Duo, 4GB Ram, GeForce 9400m, MacOS X 10.5.8

The error report is:
Search in your report Thread that crash ,scroll down to threat that crash and copy ->paste and post here backtrace...

In log you will have something like you posted....and you will see for example...

Thread 5 crashed ...some code....

Scroll down and you will see

Thread 0-some code

Thread 1 -some code
.
.
.
Threa 5 crashed with... -some code--->copy paste code from there.

Last edited by HidraA; 03-28-2011 at 03:10 PM.
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Old 03-29-2011, 03:49 AM   #102
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I'm not that familiar with testing programs. What I previously posted was the entire crash report (that it wants in theory to send to Apple for some reason). I even enabled developer-level crash reports using OnyX and it was still the same short message.

In case this was not the kind of crash report that was needed, also I opened the console and this is what was listed when the program crashed. Although afterward it doesn't seem like what you asked about.

Quote:
3/28/11 11:19:19 PM [0x0-0x68068].RegnumOnline[2638] dyld: unknown required load command 0x80000022
3/28/11 11:19:19 PM com.apple.launchd[132] ([0x0-0x68068].RegnumOnline[2638]) Exited abnormally: Trace/BPT trap
I think I might be misunderstanding what you need. How would I find what information you need?
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Old 03-29-2011, 04:53 AM   #103
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Last login: Sun Mar 27 22:37:55 on console
/Users/juanpablopreciadom/Applications/Regnum\ Online/RegnumOnline-bin/Contents/MacOS/RegnumOnline ; exit;
Unknown-00-25-00-47-11-8d:~ juanpablopreciadom$ /Users/juanpablopreciadom/Applications/Regnum\ Online/RegnumOnline-bin/Contents/MacOS/RegnumOnline ; exit;
dyld: unknown required load command 0x80000022
Trace/BPT trap
logout

[Proceso completado]
--------------
Process: RegnumOnline [340]
Path: /Users/juanpablopreciadom/Applications/Regnum Online/RegnumOnline.app/Contents/MacOS/RegnumOnline
Identifier: RegnumOnline
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: launchd [72]

Interval Since Last Report: 153 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 0 sec
Per-App Crashes Since Last Report: 1

Date/Time: 2011-03-27 23:56:12.214 -0500
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 11E2A205-E4EB-4E91-B53B-638551CC12FD

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0

Dyld Error Message:
unknown required load command 0x80000022
---------------
Model: MacBook5,1, BootROM MB51.007D.B03, 2 processors, Intel Core 2 Duo, 2 GHz, 4 GB
Graphics: kHW_NVidiaGeForce9400MItem, NVIDIA GeForce 9400M, sppci_pci_device, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.91.21)
Bluetooth: Version 2.1.9f10, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS543216L9SA02, 149,05 GB
Serial ATA Device: HL-DT-ST DVDRW GS21N
USB Device: Built-in iSight, (null) mA
USB Device: Apple Internal Keyboard / Trackpad, (null) mA
USB Device: IR Receiver, (null) mA
USB Device: BRCM2046 Hub, (null) mA
USB Device: Bluetooth USB Host Controller, (null) mA
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Old 03-29-2011, 10:37 PM   #104
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Three Mac Client gameplay issues:

1. When holding down W to move forward, holding down Right-Mouse click to look around stutters. It's almost as if the Mac client is processing every key repeat (from holding down W) instead of just responding to the key press down event.

2. When playing in Window mode and you Command-Tab to another window, the character begins to run left. This is reproduceable about 80% of the time. On occasion, I can successfully Command-Tab to another window without affecting my character.

3. Not so much of a technical issue, but gameplay on a MacBook Pro is very difficult when you have to switch quick bars. You have to hold down the Function key and reach to F1/F2/F3/F4. As as work-around I go into Apple; System Preferences; Keyboard and check "Use all F1, F2, etc. keys as standard function keys". Stil a better solution would be if we could custom map quickbar keys.

Compliments on the new Mac Client. Its stable for me, although a bit hard to play so far.

BTW, when will we know when new/updated Mac Clients are released? On this thread? I didn't see any release log on the download page.
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Old 03-29-2011, 10:46 PM   #105
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One more quick detail:

On #1, holding down a key, this is also true when you hold down 'v' to see health bars. (I'm a healer). Makes war impossible unfortunately. :-(

If you go into System Preferences; Keyboard and set your "Key Repeat Rate" to the lowest setting, the stutter is reduced by alot but still exists.

FYI
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Last edited by PGLombardo; 03-29-2011 at 10:49 PM. Reason: Added detail about "Key Repeat Rate"
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Old 03-29-2011, 11:11 PM   #106
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Quote:
Originally Posted by PGLombardo View Post
BTW, when will we know when new/updated Mac Clients are released? On this thread? I didn't see any release log on the download page.
As it's still considered experimental, it can be updated at any time.
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Old 03-29-2011, 11:12 PM   #107
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Quote:
Originally Posted by surak View Post
Well! An OpenAL-soft client version is on AMUN ready for testing.
Bump.

Any news on this? Any new OpenAL crashes?
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Old 03-30-2011, 02:03 AM   #108
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Quote:
Originally Posted by surak View Post
Bump.

Any news on this? Any new OpenAL crashes?
Ahhh..sory...i had no time to play after you made that update....i will try in next days and i will give you a feedback about.
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Old 03-30-2011, 04:51 PM   #109
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Is there anyway that the Mac OS X client will remember my video options? Everytime I play RO, I have to window my screen, adjust my textures and resolution. Am I missing something?
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Old 03-30-2011, 07:36 PM   #110
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Quote:
Originally Posted by Krimm View Post
Is there anyway that the Mac OS X client will remember my video options? Everytime I play RO, I have to window my screen, adjust my textures and resolution. Am I missing something?
All settings that you will make in options before select server will be permanent.Right after you inserted user and pass will apear like in screenshot.


Option windows

http://img832.imageshack.us/f/screen...0330at104.png/
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