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Technical Support Questions about game technical support to the users of the community

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Old 11-02-2012, 04:54 AM   #291
Shiioz
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Default Problem at entering the world

I have the same and i didnt find a solution..the weird thing is that this game ran months ago normally..

About my pc
Mac book pro 5.5
Mac os ox 10.6.8
Processor 2.26 ghz core 2 duo
Memory DDR3 2 gb
Graphics NVIDIA GeForce 9400M

And the error is that

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000000000000c
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 GLEngine 0x138283ef gleFragmentStateToPPStream + 3472
1 GLEngine 0x13828840 gleUpdateFragmentFallbackProgram + 346
2 GLEngine 0x13817952 gleUpdateDeferredState + 3088
3 GLEngine 0x1381912d gleDoSelectiveDispatchNoErrorCore + 109
4 GLEngine 0x137a8176 glValidateProgramARB_Exec + 375
5 libGL.dylib 0x98ade4db glValidateProgramARB + 30
6 0x002e9f73 Engine3D::IShader::~IShader() + 4685
7 0x002f6927 Engine3D::IShader::~IShader() + 56321
8 0x002f8778 Engine3D::IShader::~IShader() + 64082
9 0x002f89f6 Engine3D::IShader::~IShader() + 64720
10 0x002e6340 std::vector<Engine3D::SHWSupport::NVCoverageMode, std::allocator<Engine3D::SHWSupport::NVCoverageMod e> >::_M_insert_aux(__gnu_cxx::__normal_iterator<Engi ne3D::SHWSupport::NVCoverageMode*, std::vector<Engine3D::SHWSupport::NVCoverageMode, std::allocator<Engine3D::SHWSupport::NVCoverageMod e> > >, Engine3D::SHWSupport::NVCoverageMode const&) + 17584
11 0x0059cb19 MapRename::MapRename() + 1

and the list keep going..
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Old 11-02-2012, 11:17 AM   #292
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Quote:
Originally Posted by Shiioz View Post
I have the same and i didnt find a solution..the weird thing is that this game ran months ago normally..

About my pc
Mac book pro 5.5
Mac os ox 10.6.8
Processor 2.26 ghz core 2 duo
Memory DDR3 2 gb
Graphics NVIDIA GeForce 9400M

And the error is that

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000000000000c
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 GLEngine 0x138283ef gleFragmentStateToPPStream + 3472
1 GLEngine 0x13828840 gleUpdateFragmentFallbackProgram + 346
2 GLEngine 0x13817952 gleUpdateDeferredState + 3088
3 GLEngine 0x1381912d gleDoSelectiveDispatchNoErrorCore + 109
4 GLEngine 0x137a8176 glValidateProgramARB_Exec + 375
5 libGL.dylib 0x98ade4db glValidateProgramARB + 30
6 0x002e9f73 Engine3D::IShader::~IShader() + 4685
7 0x002f6927 Engine3D::IShader::~IShader() + 56321
8 0x002f8778 Engine3D::IShader::~IShader() + 64082
9 0x002f89f6 Engine3D::IShader::~IShader() + 64720
10 0x002e6340 std::vector<Engine3D::SHWSupport::NVCoverageMode, std::allocator<Engine3D::SHWSupport::NVCoverageMod e> >::_M_insert_aux(__gnu_cxx::__normal_iterator<Engi ne3D::SHWSupport::NVCoverageMode*, std::vector<Engine3D::SHWSupport::NVCoverageMode, std::allocator<Engine3D::SHWSupport::NVCoverageMod e> > >, Engine3D::SHWSupport::NVCoverageMode const&) + 17584
11 0x0059cb19 MapRename::MapRename() + 1

and the list keep going..
It's a usual error ,it's because of new revamp of build-in benchmark.
You can ran the game in safe-mode.Before chose the server(in login screen) go in option in top of the windows -> advance setting and marks safe mode.The game shall ran fine but you can't enchant your visual settings ,if you do it thr game will just crash.
Before doing this better delete game.cfg file from regnum instaltion folder usual is found in /Volumes/$USER/Application/Regnum Online
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Old 11-25-2012, 06:38 PM   #293
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By any chance ca wee have back full working mac client ?... seems build-in bechmark keep crashing in all version of OS X ,only force safe mode working .....


Code:
Thread 0:  Dispatch queue: com.apple.main-thread
0                                 	0x00397a20 sigc::internal::typed_slot_rep<sigc::bind_functor<0, sigc::pointer_functor2<GUI::Widget*, int, void>, GUI::Widget*, sigc::nil, sigc::nil, sigc::nil, sigc::nil, sigc::nil, sigc::nil> >::dup(void*) + 97664
1                                 	0x00760cf0 std::vector<cocoaVideoMode, std::allocator<cocoaVideoMode> >::_M_insert_aux(__gnu_cxx::__normal_iterator<cocoaVideoMode*, std::vector<cocoaVideoMode, std::allocator<cocoaVideoMode> > >, cocoaVideoMode const&) + 1540396
2                                 	0x00773d0e std::vector<cocoaVideoMode, std::allocator<cocoaVideoMode> >::_M_insert_aux(__gnu_cxx::__normal_iterator<cocoaVideoMode*, std::vector<cocoaVideoMode, std::allocator<cocoaVideoMode> > >, cocoaVideoMode const&) + 1618250
3                                 	0x00760dac std::vector<cocoaVideoMode, std::allocator<cocoaVideoMode> >::_M_insert_aux(__gnu_cxx::__normal_iterator<cocoaVideoMode*, std::vector<cocoaVideoMode, std::allocator<cocoaVideoMode> > >, cocoaVideoMode const&) + 1540584
4                                 	0x00755c21 std::vector<cocoaVideoMode, std::allocator<cocoaVideoMode> >::_M_insert_aux(__gnu_cxx::__normal_iterator<cocoaVideoMode*, std::vector<cocoaVideoMode, std::allocator<cocoaVideoMode> > >, cocoaVideoMode const&) + 1495133
5                                 	0x0076017b std::vector<cocoaVideoMode, std::allocator<cocoaVideoMode> >::_M_insert_aux(__gnu_cxx::__normal_iterator<cocoaVideoMode*, std::vector<cocoaVideoMode, std::allocator<cocoaVideoMode> > >, cocoaVideoMode const&) + 1537463
6                                 	0x007601e1 std::vector<cocoaVideoMode, std::allocator<cocoaVideoMode> >::_M_insert_aux(__gnu_cxx::__normal_iterator<cocoaVideoMode*, std::vector<cocoaVideoMode, std::allocator<cocoaVideoMode> > >, cocoaVideoMode const&) + 1537565
7                                 	0x00755bde std::vector<cocoaVideoMode, std::allocator<cocoaVideoMode> >::_M_insert_aux(__gnu_cxx::__normal_iterator<cocoaVideoMode*, std::vector<cocoaVideoMode, std::allocator<cocoaVideoMode> > >, cocoaVideoMode const&) + 1495066
8                                 	0x000a0bab FontLoader::FontLoader() + 507
9                                 	0x000a1769 FontLoader::FontLoader() + 3513
10                                	0x002774f7 sigc::internal::signal_emit1<bool, Message*, sigc::nil>::emit(sigc::internal::signal_impl*, Message* const&) + 1591
11                                	0x0028ca20 sigc::internal::typed_slot_rep<sigc::bound_mem_functor0<void, EntitySystem> >::dup(void*) + 24784
12                                	0x0027704c sigc::internal::signal_emit1<bool, Message*, sigc::nil>::emit(sigc::internal::signal_impl*, Message* const&) + 396
13                                	0x00282b1a ng3d::hash_table<std::pair<char const*, MessageHandler>, ng3d::pair_hash<char const*, MessageHandler, ng3d::hash<char const*> >, ng3d::pair_comp<char const*, MessageHandler, ng3d::equal<char const*> >, std::allocator<std::pair<char const*, MessageHandler> > >::find_no_replace(std::pair<char const*, MessageHandler> const&) + 6606
14                                	0x00283267 ng3d::hash_table<std::pair<char const*, MessageHandler>, ng3d::pair_hash<char const*, MessageHandler, ng3d::hash<char const*> >, ng3d::pair_comp<char const*, MessageHandler, ng3d::equal<char const*> >, std::allocator<std::pair<char const*, MessageHandler> > >::find_no_replace(std::pair<char const*, MessageHandler> const&) + 8475
15                                	0x00286199 ng3d::hash_map<EntityInfo, std::list<EntityMessageQueue::UndeliveredMessage, std::allocator<EntityMessageQueue::UndeliveredMessage> >, ng3d::hash<EntityInfo>, ng3d::equal<EntityInfo>, std::allocator<std::pair<EntityInfo, std::list<EntityMessageQueue::UndeliveredMessage, std::allocator<EntityMessageQueue::UndeliveredMessage> > > > >::operator[](EntityInfo const&) + 2039
16                                	0x000a89f6 ng3d::hash_table<std::pair<char const*, lua_action*>, ng3d::pair_hash<char const*, lua_action*, ng3d::hash<char const*> >, ng3d::pair_comp<char const*, lua_action*, ng3d::equal<char const*> >, std::allocator<std::pair<char const*, lua_action*> > >::find_no_replace(std::pair<char const*, lua_action*> const&) + 2504
17                                	0x0000d8fe ClassTimerEvent<BenchmarkEntity>::~ClassTimerEvent() + 10572
18                                	0x000bfa96 ng3d::hash_map<std::string, long, ng3d::hash<std::string>, ng3d::equal<std::string>, std::allocator<std::pair<std::string, long> > >::operator[](std::string const&) + 280
19                                	0x0000714c 0x1000 + 24908
20                                	0x00006bf9 0x1000 + 23545
21                                	0x00006b28 0x1000 + 23336
Model: MacBookPro2,1, BootROM MBP21.00A5.B08, 2 processors, Intel Core 2 Duo, 2.33 GHz, 3 GB, SMC 1.14f5
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 256 MB
Memory Module: global_name
AirPort: AirPort Extreme, Atheros 5416: 2.0.19.10
Bluetooth: Version 2.3.1f4, 2 service, 2 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS541616J9SA00, 149.05 GB
Parallel ATA Device: MATSHITADVD-R UJ-85J
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8501, 0xfd400000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8205, 0x7d100000
USB Device: USB OPTICAL MOUSE, 0x2188, 0x0ae1, 0x7d200000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x021b, 0x1d200000
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52e, 0x1d100000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8240, 0x5d200000
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Old 03-04-2013, 01:04 PM   #294
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Damn.

Those backtraces are completely corrupted. We'll have to be more creative to fix this.
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Old 03-04-2013, 04:24 PM   #295
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Quote:
Originally Posted by surak View Post
Damn.

Those backtraces are completely corrupted. We'll have to be more creative to fix this.
Can you sugest a better debugger from Xcode maybe ?

O.o seem games works with shaders .... on Ati X1900 but with graphics gliches ...
error_log say nothing ,only log seems to log errors ....see atached file...
Attached Files
File Type: txt log_graphics.txt (11.0 KB, 4 views)
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Last edited by kmdk; 03-04-2013 at 06:51 PM.
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Old 05-30-2013, 04:35 PM   #296
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I haven't played Champions of Regnum for a while and I re-downloaded the Mac client a couple months back.

The good news is that there are no crashes and the client runs great overall. Excellent job.

A couple smaller issues I've noticed though on Mac:

1. I have to set the Key Repeat rate to None in System preferences or the game client gets overloaded when I hold down a key. 'v' for example to see names. When a key is held down with the Repeat on, the whole game stutters.

http://d.pr/i/KhWt

2. In the height of war, the game client seems to get behind in keyboard events and will occasionally go unresponsive for 10-15 seconds as it's doing...whatever. During that time, I can't move or cast spells.

I'm a conju and as I'm shooting off heals in large wars, the client seems to not be able to keep up. It's happened 4-5 times already where I've lost complete control of the game until it catches up doing whatever it's doing.

During that time, the war is progressing and besides a slight frame rate drop - no other symptoms seem to exist.

Is there a event processing issue in the Mac client?

Best,
Nosis
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Old 06-26-2013, 10:30 PM   #297
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Default the vanishing patch

Hi, I just downloaded and installed Regnum on my macbook. The download and install worked fine and the window opens, it starts to patch and when it appears to complete it just vanishes. the icon jumps up and down for abit on the icon bar before going away aswell.

Any ideas whats wrong?
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Old 06-27-2013, 03:03 PM   #298
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Quote:
Originally Posted by Diffro View Post
Hi, I just downloaded and installed Regnum on my macbook. The download and install worked fine and the window opens, it starts to patch and when it appears to complete it just vanishes. the icon jumps up and down for abit on the icon bar before going away aswell.

Any ideas whats wrong?
Specs of your Mac ?

A window with validate code appeared ?

From applications->utilities Error Console what says ?
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Old 11-27-2015, 11:47 AM   #299
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Been playing a lot earlier on Linux, but have now switched to a Macbook. So tried the OSX client. The launcher starts, but as soon as I've entered my login credentials the game crashed with this report: (skipped the binary images section because I went over the post size limit)

Code:
Process:               ROLauncher [46025]
Path:                  /Users/USER/*/ROLauncher.app/Contents/MacOS/ROLauncher
Identifier:            ???
Version:               ??? (???)
Code Type:             X86 (Native)
Parent Process:        ??? [1]
Responsible:           ROLauncher [46025]
User ID:               501

Date/Time:             2015-11-27 12:40:24.386 +0100
OS Version:            Mac OS X 10.10.5 (14F27)
Report Version:        11
Anonymous UUID:        A46F53CE-2229-708C-12AE-979DE64225B7

Sleep/Wake UUID:       FE35A637-C3BD-4070-B613-E8040FF52F94

Time Awake Since Boot: 280000 seconds
Time Since Wake:       7800 seconds

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_GUARD
Exception Codes:       0x4000000400000000, 0x0000000091afb0c8

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib        	0x94d1bc36 __fcntl + 10
1                                 	0x00043402 0x1000 + 271362
2                                 	0x00033702 0x1000 + 206594
3                                 	0x00030320 0x1000 + 193312
4                                 	0x00033fb9 wxAppConsole::CallOnInit() + 17
5                                 	0x0021df3c 0x1000 + 2215740
6                                 	0x0021e0f2 0x1000 + 2216178
7                                 	0x00033b9e 0x1000 + 207774
8                                 	0x00006ab5 0x1000 + 23221

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib        	0x94d1d8ce kevent64 + 10
1   libdispatch.dylib             	0x91ada73f _dispatch_mgr_invoke + 245
2   libdispatch.dylib             	0x91ada3a2 _dispatch_mgr_thread + 52

Thread 2:
0   libsystem_kernel.dylib        	0x94d1ce6a __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x9646e72a _pthread_wqthread + 939
2   libsystem_pthread.dylib       	0x9646be0e start_wqthread + 30

Thread 3:
0   libsystem_kernel.dylib        	0x94d1ce6a __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x9646e72a _pthread_wqthread + 939
2   libsystem_pthread.dylib       	0x9646be0e start_wqthread + 30

Thread 4:
0   libsystem_kernel.dylib        	0x94d1ce6a __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x9646e72a _pthread_wqthread + 939
2   libsystem_pthread.dylib       	0x9646be0e start_wqthread + 30

Thread 5:
0   libsystem_kernel.dylib        	0x94d1ce6a __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x9646e72a _pthread_wqthread + 939
2   libsystem_pthread.dylib       	0x9646be0e start_wqthread + 30

Thread 0 crashed with X86 Thread State (32-bit):
  eax: 0x00000001  ebx: 0x0058e700  ecx: 0xbffff79c  edx: 0x94d1bc36
  edi: 0xbffff880  esi: 0x00032ee5  ebp: 0xbffff7b8  esp: 0xbffff79c
   ss: 0x00000023  efl: 0x00200283  eip: 0x94d1bc36   cs: 0x0000000b
   ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
  cr2: 0x001dacb4
  
Logical CPU:     0
Error Code:      0x000c005c
Trap Number:     132

External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 1
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 15812710
    thread_create: 0
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=155.2M resident=47.5M(31%) swapped_out_or_unallocated=107.6M(69%)
Writable regions: Total=140.4M written=3300K(2%) resident=5040K(4%) swapped_out=52K(0%) unallocated=135.5M(96%)
 
REGION TYPE                      VIRTUAL
===========                      =======
ATS (font support)                 32.0M
ATS (font support) (reserved)         4K        reserved VM address space (unallocated)
CG shared images                    144K
CoreServices                          8K
Kernel Alloc Once                     4K
MALLOC                             81.1M
MALLOC (admin)                       48K
Memory Tag 242                       12K
Stack                              66.1M
VM_ALLOCATE                        17.1M
__DATA                             8272K
__IMAGE                             528K
__LINKEDIT                         42.0M
__OBJC                             2236K
__TEXT                            113.2M
__UNICODE                           552K
mapped file                       148.9M
shared memory                         4K
===========                      =======
TOTAL                             512.0M
TOTAL, minus reserved VM space    512.0M
 

Model: MacBookPro11,5, BootROM MBP114.0172.B04, 4 processors, Intel Core i7, 2.8 GHz, 16 GB, SMC 2.30f2
Graphics: AMD Radeon R9 M370X, AMD Radeon R9 M370X, PCIe, 2048 MB
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x152), Broadcom BCM43xx 1.0 (7.15.166.24.3)
Bluetooth: Version 4.3.6f3 16238, 3 services, 27 devices, 1 incoming serial ports
Network Service: Thunderbolt Ethernet Slot 2, Ethernet, en5
Network Service: Wi-Fi, AirPort, en0
PCI Card: ethernet, Ethernet Controller, Thunderbolt@193,0,0
PCI Card: pci1b73,1100, USB eXtensible Host Controller, Thunderbolt@194,0,0
Serial ATA Device: APPLE SSD SM0512G, 500,28 GB
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Bluetooth USB Host Controller
USB Device: USB audio CODEC
USB Device: USB 2.0 Hub
USB Device: USB 2.0 Hub
USB Device: USB Gaming Mouse
USB Device: Hub
USB Device: Hub
USB Device: Keyboard Hub
USB Device: Apple Keyboard
Thunderbolt Bus: MacBook Pro, Apple Inc., 27.1
Thunderbolt Device: Thunderbolt 2 Express Dock HD, Belkin International, Inc., 1, 25.1
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Old 01-08-2017, 08:26 PM   #300
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Still have a lot of crash on Mac sierra with Steam launcher.
Any way to send log to help ?
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