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Technical Support Questions about game technical support to the users of the community

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Old 07-07-2008, 06:23 PM   #1
Wyatt
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Default Can't enter Amun (experimental server)

Hey,

For some unknown reason I cant play on the Experimental server(Amun).

It just stays stuck in loading resources, and when I do CTRL + L I see it trying to re-download 2 resources over and over and fails each and everytime.

As I am writing this I am trying to enter the server, I even tried re-downloading Regnum Online with the new installer and still no results of why this is happening.

My game works perfect on the International server(Ra), but it just wont work on Amun at all.

I will leave some attachments here, I will try posting more screenshots later.

Regards.
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File Type: jpg screenshot 2008-06-27 10_55_02.jpg (120.0 KB, 16 views)
File Type: jpg screenshot 2008-06-27 10_55_04.jpg (119.7 KB, 13 views)
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Old 07-08-2008, 06:27 PM   #2
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Unhappy Again....

Today we were asked to go to Amun for some testing and again I tried entering Amun without success, it dont even reach the character seletion screen , just stays stuck on trying to download the same resources without success.

I dont have a clue what to do anymore, and there is 100+ users there now, so it seems it might be a problem with me only?

What information do I have to put via this thread to try and find the problem?

Regards.
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Old 07-08-2008, 06:29 PM   #3
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Hi jpicon,

Sadly, when this happens you have to reinstall the game in a clean folder. It's possible that one or more of the resource files got corrupted. Please download the latest installer.

Regards.
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Old 07-08-2008, 06:31 PM   #4
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Quote:
Originally Posted by gamemod
Hi jpicon,

Sadly, when this happens you have to reinstall the game in a clean folder. It's possible that one or more of the resource files got corrupted. Please download the latest installer.

Regards.
Hey Gamemod,

I tried downloading the new installer 2 days ago because I am having the same current problem as I am now, I will try downloading the new installer again, but I really doubt that the problem I am having its that.

Thanks for the reply.

Regards.
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Old 07-08-2008, 06:47 PM   #5
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This could be related with the MEGA lag I get on the exp server, and the reason why I can't take pictures.
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Old 07-08-2008, 07:03 PM   #6
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same here: i have the never ending loading of resources, too. So, I can't enter Amun.
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Old 07-08-2008, 07:38 PM   #7
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Ok I tried to get on just now, and have MEGA lag, it started once I got my Graphics Card, sorry for posting it here, but I think it is related.
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