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Technical Support Questions about game technical support to the users of the community

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Old 02-07-2016, 03:08 AM   #1
hardboy
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Default cor doesnt work from sudan

hi,
ever since the server migration i couldnt login with an error of connection to autopatch server failed, i tried on a different pc with a different connection, still i get the same error, both pcs used to run cor with no such error, so ive come to a conclusion that your new server is blocking ip addresses coming from my country , sudan,
pl0x help me tanx
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Old 02-07-2016, 11:33 PM   #2
Anunnaki
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I have friend that also can't log.
The problem is on that router 74.125.37.52, it reject some coutries.

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Old 02-09-2016, 03:44 PM   #3
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Hello!

There is no IP blocking whatsoever in our side. As Anunnaki says, there might be a node where it happens. You should investigate making traceroutes and contacting your ISP.
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Old 02-10-2016, 04:43 PM   #4
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I wouldn't be surprised if that was big US firewall blocking your country. They are paranoid about every non-US country and consider everyone a terrorist.
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Old 02-12-2016, 04:35 PM   #5
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Quote:
Originally Posted by JustTheLonelyOne View Post
+1 to this.

It won't be the first time when I see that an US server/router has some weird ip block set in firewall.

Until this problem is solved the only solution I see for you is to use a VPN (to make all the traffic between you and the game server ip take another route that is not blocked). I can't really help you with a free VPN because I never had to use one to begin with. Also keep in mind that you have no control on what happens with the data you send using the free VPN so don't blame me if you use a free VPN and something goes bad.
Careful with VPN though, developers may not like you using it, as it basicaly changes your country, your currency for ximern (and blocks you from purchase util you request country change,, etc). You should probably try ticket about this issue and ask developers if you can actually use VPN to get around US country block (if it is the case, which I think it may, US really DO block IPs and IP ranges of countries they don't like).
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Old 02-15-2016, 10:15 AM   #6
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Hello,

Please Adrian can you check on your side ?
This rouder 74.125.37.52 is blocking some coutries.It is not far from the server
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Old 02-15-2016, 07:14 PM   #7
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Quote:
Originally Posted by Anunnaki View Post
Hello,

Please Adrian can you check on your side ?
This rouder 74.125.37.52 is blocking some coutries.It is not far from the server
It's in Mountain View, California. Google owned IP. If traffic goes through there, must be coming from the Pacific. Oceania, east Asia.

We could ask Google, but I'm afraid I know the answer already.
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Old 02-16-2016, 10:07 AM   #8
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Players that told me about this problem are from the north-east of Africa (egypt & suddan ...).
Basically they can't play anymore in any server .
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Old 02-19-2016, 01:40 PM   #9
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Sent them an e-mail, i'm curious to know why.
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