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Technical Support Questions about game technical support to the users of the community

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Old 06-12-2017, 11:44 AM   #311
Anpu
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Great thanks, that worked!
However, noticed when running client after launcher, launcher stays open. Not an issue and doesn't make any problems, just so you know. Launcher is "empty" panel on left in image.

http://imgur.com/NRmdKFi

Also, it adds client app icon in Launchpad, next to ROLauncher app. It naturally does nothing when opened, just closes.

http://imgur.com/Fm5vqYs

Other than that, works good!
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Old 06-12-2017, 11:56 AM   #312
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Quote:
Originally Posted by Anpu View Post
Great thanks, that worked!
However, noticed when running client after launcher, launcher stays open. Not an issue and doesn't make any problems, just so you know. Launcher is "empty" panel on left in image.

http://imgur.com/NRmdKFi

Also, it adds client app icon in Launchpad, next to ROLauncher app. It naturally does nothing when opened, just closes.

http://imgur.com/Fm5vqYs

Other than that, works good!
Great! We'll see what can cause that. Thank you for letting us know!
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Old 07-26-2017, 04:06 PM   #313
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Quote:
Originally Posted by Anpu View Post
However, noticed when running client after launcher, launcher stays open. Not an issue and doesn't make any problems, just so you know. Launcher is "empty" panel on left in image.

http://imgur.com/NRmdKFi

Also, it adds client app icon in Launchpad, next to ROLauncher app. It naturally does nothing when opened, just closes.

http://imgur.com/Fm5vqYs
The game after email verification (code by email) got 2 apps :

1. ) RoLauncher that verify by code and login to server
2. ) GameLauncher that run game it self

You can't run game launcher without first one that why looks like dose nothing and that why you see 2 icons after game launch.

On launchpad is normal to see 2 apps ,because there are 2 ...launchpad scan any folder with extension .app and will automatically add them.
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Old 09-03-2017, 06:58 PM   #314
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i have a problem ....in fact only with installer from site ...

I've downloaded the game from the site , the game stuck at verify screen.....

I am on OS X El Capitan 10.11.6 ... the installer is old from 4 years i think ... if i remember good the installer shall verify the version of the game and will run updater and install self the 2 apps launcher and the game ... i think it is a solution to update the installer to avoid this ?

Anyway i've installed the game from Steam , and that version doesn't install the 2 apps and also works ok and no stuck ..


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Old 09-11-2017, 11:14 PM   #315
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MacOS launcher use too much CPU, nearly all my 4 cores at 100%. On windows it's around 25%.

Now i use the windows launcher with winehq to use only 1 core. Perf are a bit down compared to winehq + windows launcher but 0 crash and some power available for something else.

Would be nice to look why MacOs version eat all my cores, i don't get 4x more perf, only 1.5x maybe.
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Old 05-04-2018, 08:17 AM   #316
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this pack won't work on high sierra apple is in future use only 64-bit program
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Old 05-31-2020, 10:47 AM   #317
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Hey the game run on Catalina now, great !


The game still eat too much CPU compared to windows, 250% on my i7 8700k maybe 2,5 cores on my 6 cores but at least it's working. And a small bug on the launcher, i can't check the "update all ressources" checkbox.
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Old 06-09-2020, 10:39 PM   #318
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After a bit testing on mac, the most ugly bug is with the invade timer who appear on the top middle screen, he blink !


He is in a loop of 2 or 3s of appear / disappear. Every time he disappear, if i write something the focus is lost. Impossible to write something with this coundown. The lock function has no effect...


If you must fix only one thing, please fix this
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Old 06-10-2020, 10:03 AM   #319
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Quote:
Originally Posted by kamax View Post
After a bit testing on mac, the most ugly bug is with the invade timer who appear on the top middle screen, he blink !


He is in a loop of 2 or 3s of appear / disappear. Every time he disappear, if i write something the focus is lost. Impossible to write something with this coundown. The lock function has no effect...


If you must fix only one thing, please fix this
We've found a fix. It will be applied in the next version release.
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Old 06-24-2020, 09:35 PM   #320
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Wow great, thanks a lot
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