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Technical Support Questions about game technical support to the users of the community

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Old 04-30-2012, 11:28 PM   #1
Crarter
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Exclamation Problem!!!! help please!!

Hi! I used to play this game like 2-3 years ago, now I have a new laptop so I downloaded it to pay again, everything went great, I opened the laucher and when I select the world and click "enter" it says like "checking with your firewall or something, which its normal I think. Later the sound starts as if the game its ready but the image does not change, even the mouse changes to the "regnum" mouse...
PS: if I minimize the game when I try to open it back it just wont, the music continues but there's no image...

my PC:
win 7
ram: 8gb
nvidia GFORCE GTX 560 * 2gb
intel core i7

internet speed 1.5 mbps
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Old 05-01-2012, 01:01 AM   #2
PT_DaAr_PT
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I suspect you've chosen an incompatible resolution but I can't say that for sure with so little information.
Before entering a world, go to the options section and play around with the settings, at least try to disable Full screen if it's on. Report back if anything interesting happens.

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Last edited by PT_DaAr_PT; 05-01-2012 at 01:04 AM. Reason: dsfhjsadfhjkghjk
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Old 05-02-2012, 08:00 AM   #3
Quincebo
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If daar's solution doesn't work, try launching the game as administrator
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